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“This is just one more thing, one more process I need to get through on her behalf,” she said.įacebook provided the following instructions: Gonzalez wanted her sister's page deleted forever. In fact, Facebook said it has two options: You can request to either memorialize a Facebook page or delete it all together. News4 contacted Facebook through media channels and learned it does honor requests from close family members to deactivate a deceased person's account. “No one really had an answer,” she said, and she couldn’t find a number to call Facebook. So Gonzalez searched the web for ways to remove a deceased person's Facebook page but said she only found other people with the same problem. “There must be some way to reach someone to say, ‘What do you need from me so we can do this?’” she said. She tried over and over to get help from Facebook. Gonzalez wanted to delete her sister's page, but without her sister's Facebook password, Gonzalez was stumped. “First of all, she shows up as a friend and family,” Gonzalez said. Her active profile was a painful reminder to Gonzalez that her sister is gone. alone will die this year, according to a Pepperdine University Law Review.ĭiana Gonzalez got frustrated trying to figure out how to remove her sister Aurra’s Facebook profile after she died suddenly a year ago this week. Update: On Tuesday, Diana Gonzalez told News4 that Facebook has honored her request to remove her sister's page - and removed it from the site.įacebook has more than 1 billion users, but what happens to a person’s Facebook page when they die?Īn estimated 580,000 Facebook users in the U.S.